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Privacy Policy

What information do we collect?

Customer information is collected during account registration, the checkout process while placing an order, contest and sweepstake participation, as well as responses related to surveys, email communication, etc. This information is typically details specific to the customer needed to process and ship their order (i.e. name, address, phone number, email, payment information, etc). Any information in relation to gift receipts is also collected for the purpose of fulfilling the purchase; however this information is not used for marketing purposes. The option of checking out anonymously is available.

Similar to other sites, we use ‘cookies; to enhance your experience and gather information about our visitors and the visits to our site. Please refer to the”‘Do we use ‘cookies’?”section for more information.

How do we use your information?

The information that we collect is used in the following ways:

  • Personalization of your site experience by providing the content and products in which your search and browsing activity shows most interest
  • Improved service in responding to your Customer Service requests
  • Increased promptness in processing your transactions
  • In administering promotions, contests, and survey among other site features

Signing up for our newsletter allows you to receive the promotional emails we send periodically related to discounts, new items, site updates, etc. If you would no longer like to receive these types of emails, please refer to the ‘How can you opt-out, remove, or modify information you have provided to us?’ These emails are only received by signing up for them. Visitors who register/participate in other related site content may also sign up if desired.

How do we protect visitor information?

A variety of security measures are implemented to maintain the safety of your personal information, which is contained within secured networks. These networks required special rights to access in order to ensure confidentiality. All information input on our website is transmitted via SSL (Secure Socket Layer) technology and then encrypted into our databases within the secured networks.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

Unless the release is required and appropriate in compliance with the law, the enforcement of our site policies, and/or the protection of ours and others’ rights, property, or safety; we neither sell, trade, nor transfer your personal information.

'Outside Parties' neither refers to nor includes Home City, Inc nor any website hosting partners or other parties who assist in the operation of our website, the conducting of our business, and the servicing of our customers with respect to our confidentiality terms. Non-personal visitor data may be provided to other parties for marketing, advertising, and other uses.

How can you opt-out, remove or modify information you have provided to us?

Information provided to us can be modified via ‘My Account’. To modify your email subscriptions, your preferences can be updated via this link. Please note that due to email production schedules, you may receive any emails always in production prior to your unsubscribing. To delete all of your online account information from our database, remove the saved shipping, billing, and payment information via this link after logging in. We may maintain information about an individual sales transaction for services and record keeping.

Third party links

Third party links may appear on our website in attempt to increase the value and experience of your visit to our website. Any and all third party websites have separate and independent privacy policies; so we are neither responsible not liable for the content and activities of these separate sites. However our website’s integrity is vital, so we welcome any feedback regarding these linked (i.e. if a link does not work, etc.).

Changes to our policy

Any changes that are made to our Privacy Policy will be posted to this page. All related changes will apply to information retrieved after the effective date. Our current policy was last modified in May 2015.

Questions and feedback

Please feel free to direct any questions, concerns, and/or comments that you may have about privacy or any other issue to us. We welcome your feedback.

Online Policy Only

Our Privacy Policy applies only to information collected online through our website, excluding that collected offline or via other media.

Terms and Conditions

Please visit our Terms & Conditions section for more information regarding our website disclaimers, usage, and the liability parameters which govern usage of our site.

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